xerox support

Xerox printers are known for their robust performance, high-quality output, and advanced features, making them a popular choice for businesses and individual users alike. Xerox is well-known not only for its high-quality printers but also for its comprehensive and efficient customer support. The company understands the importance of providing prompt and reliable assistance to its customers, ensuring that their printers function optimally and that any issues are resolved quickly.

Xerox printers are equipped with cutting-edge technology to deliver high-quality output efficiently. In recent years, Xerox has shifted its focus towards digital printing solutions, offering a diverse range of printers and multifunction devices. The company’s commitment to sustainability & environmental responsibility has also significantly shaped its product line.

This article have mentioned all the information to setup Xerox printer, Xerox printer drivers download & Xerox printer driver installation process. We have also mentioned some of the common errors and official Xerox Customer support details. In errors, we have included Xerox scanner software not working & Xerox printer offline error. After going through this article, if you can’t resolve any issue. Contact to independent third-party support by dialing the number provided on the screen. The experts present on the call are well-versed with Xerox printer troubleshooting problems.

Xerox printer Setup: Xerox Printer Support

The Xerox printer setup process is usually a straightforward process, whether you’re connecting it to a single computer or a network. This guide will provide a step-by-step overview of how to setup Xerox printer, ensuring a smooth and efficient installation process.

Unboxing and Initial Xerox Printer Setup:

  • Carefully unpack your Xerox printer from its box, removing all packaging materials and protective tapes. Check for additional components or accessories, such as power cords, USB cables, or ink/toner cartridges.
  • Place the printer on flat, stable surface near your computer or network connection, ensuring it’s within reach of power outlets and any necessary cables.
  • Open the printer’s cover or access panel and install the ink or toner cartridges per the instructions in the user manual. Ensure that the cartridges are properly seated and locked into place.
  • Load paper into the printer’s paper tray or cassette, making sure to adjust the paper guides to accommodate your paper size.
  • Connect the power cord to Xerox printer and a power outlet, then turn it on using its power button.
  • Connecting to a Computer or Network

USB Connection:

  • If you’re connecting the printer directly to a computer, use the provided USB cable to connect the printer to an available USB port on your computer.
  • Your computer should automatically detect printer & initiate the Xerox printer drivers installation process. If not, visit the Xerox support website to download and install the appropriate Xerox drivers for your printer model and operating system.
  • Follow the on-screen instructions to complete the Xerox drivers installation process, and then restart your computer if prompted.

Network Connection (Wired or Wireless):

  • Connect an Ethernet cable from the printer’s Ethernet port to an available port on your router or network switch for a network connection.
  • Use the printer’s control panel or the Xerox Printer Setup Utility to configure the wireless settings, such as the network name (SSID) & password for a wireless network connection.
  • Install the Xerox printer drivers on your computer, either from the provided CD or by downloading it from the Xerox support website.
  • When prompted during the Xerox drivers installation process, choose the appropriate network connection option (wired or wireless).
  • Complete the Xerox drivers installation process and restart your computer if necessary.

Finalizing the Setup:

  • After successfully installing the driver and connecting the printer to your computer or network, print a test page to ensure proper functionality.
  • Configure any additional printer settings, such as print quality or duplex printing, using the printer driver or the printer’s control panel.
  • Register your Xerox printer on the Xerox support website to access firmware updates, product support, and other resources.

By following these steps, you should have your Xerox printer setup and ready to use.

Setup Using Xerox Smart Start:xerox printer setup

Xerox Smart Start is a software tool that simplifies and automates the Xerox printer setup process and multifunction devices. It guides users through the step-by-step installation process, from unpacking the device to configuring network settings and installing drivers. Smart Start can automatically detect and configure network devices, saving users and IT personnel time and effort. It also includes various diagnostic tools to help identify and resolve any issue that may arise during setup. Xerox Smart Start is intended to be used by both IT professionals and non-technical users and is compatible with a wide range of Xerox printers and multifunction devices. By streamlining the Xerox printer setup process, Xerox Smart Start helps organizations get their Xerox devices up and running quickly and easily.

Here is a step-by-step guide to Setup Xerox printer using Xerox Smart Start:

  1. Unpack the printer and connect it to the power supply.
  2. Connect printer to your network using an Ethernet cable.
  3. Turn on the printer and wait for it to initialize.
  4. Install the Xerox Smart Start software on your computer.
  5. Launch the Xerox Smart Start software and select “Install Printer” from the main menu.
  6. Smart Start will automatically detect the Xerox printer on the network. Click on the printer to select it.
  7. Smart Start will prompt you to enter the printer’s IP address and network settings. Xerox Smart Start will automatically detect the settings if the Xerox printer is connected to the network.
  8. Once the network settings have been configured, Smart Start will prompt you to select the driver for your printer. You can choose from a range of drivers compatible with your printer model.
  9. Follow the prompts to complete the driver installation.
  10. Once the driver installation is complete, you can begin using the printer.

Xerox Smart Start simplifies the Xerox printer setup process & makes it easy for users to get their printers up and running quickly. By automating the process, Xerox Smart Start helps to eliminate common installation errors and ensures that the printer is configured correctly for optimal performance.

Xerox Printer Driver Download & Installation Process:xerox driver download

Downloading and installing the correct Xerox drivers for your printer is essential to ensure its optimal performance and compatibility with your computer or network. This guide will walk you through downloading and installing Xerox printer drivers.

Step 1: Identify Your Printer Model

To download the appropriate driver, you need to know the exact model of your Xerox printer. You can find this information on the printer, usually on a label or sticker on the back or bottom of the device. Alternatively, you can check the documentation that came with the printer.

Step 2: Visit the Xerox Support Website

  • Open your preferred web browser & navigate to the Xerox support website:
  • Select your region or country to access the relevant support resources if prompted.

Step 3: Locate the Xerox Printer Drivers

  • On the Xerox support homepage, locate the search bar and enter your printer model. Press “Enter” or click the magnifying glass icon to initiate the search.
  • Select your printer model from the search results to access the printer’s support page.
  • Click the “Drivers & Downloads” tab on the Xerox printer support page.

Step 4: Download the Printer Driver:

  • Locate the driver corresponding to your computer’s operating system (Windows, MacOS, or Linux) and your system’s architecture (32-bit or 64-bit). If unsure about your system’s architecture, refer to your computer’s documentation or system information.
  • Click on the “Xerox Driver Download” button next to the appropriate driver. The download should begin automatically.
  • Save the Xerox printer drivers download file to a convenient location on your computer, such as your desktop or downloads folder.

Step 5: Install the Printer Driver:

  • Locate the Xerox printer drivers downloaded file on your computer and double-click it to initiate installation.
  • Follow the on-screen instructions, including selecting your printer’s connection type (USB, wired, or wireless) and configuring additional settings.
  • During installation, you may be prompted to connect printer to computer using a USB cable or to configure your network settings. Follow the prompts accordingly.
  • Once the installation is complete, you may be prompted to restart your computer. Do so if necessary.

Step 6: Verify Successful Installation:

  • To confirm that the driver installation was successful, navigate to the “Devices and Printers” section on Windows, or the “Printers & Scanners” section in System Preferences on macOS.
  • Locate the Xerox printer in the list of available devices. If it appears, the driver installation was successful.
  • Take a test print to ensure that the printer is functioning correctly and communicating with your computer.

By following these steps, you should have downloaded and installed the appropriate Xerox printer drivers.

In addition, you can also download and install Xerox global print driver or Xerox universal printer driver for any printer model. Xerox Global Print Driver is a software program developed by Xerox Corporation that enables printing to various Xerox printers and multifunction devices from a single driver. It is designed to simplify printing across different devices and platforms by providing users with a consistent and standardized interface. This driver supports multiple languages and operating systems and includes advanced features such as watermarks, booklet printing, and secure print. The Xerox Global Print Driver is intended for large organizations with multiple printers and enables IT administrators to manage printers and settings from a central location.

Official Xerox Customer Support: Xerox Support

We have made this section for sharing the details of Xerox customer support numbers. We have collected all the information from the sources present on the internet. We always advise re-check this information from the official source because the official information can be changed anytime. We are not responsible if you find any changes in the given customer support number

Xerox Customer Support Numbers
Xerox Customer Support Number US 1-800-821-2797
Xerox Customer Support Number Canada 1-800-275-9376
Xerox Printer Support Number 1-800-835-6100
Xerox Phone Number 1-866-382-4865

Xerox Printer Errors: Xerox Printer Troubleshooting

Failing to address errors on your Xerox printer can further damage the printer or its components, resulting in more extensive and expensive repairs. To prevent additional issues from occurring, it is crucial to take immediate action when errors arise. Addressing errors promptly can also improve the printer’s performance and its lifespan. By properly caring for your Xerox printer and addressing errors as soon as they occur, you can ensure that it continues to meet your printing needs and operates smoothly. In the following section, we have provided troubleshooting steps for common Xerox printer problems.

Xerox Scanner Software Not Working:

The main reasons for Xerox scanner software not working may include issues with the device’s connections, outdated or incompatible software, drivers, incorrect scanner settings, conflicts with security software or other scanning applications, and hardware or software malfunctions. Properly troubleshooting these issues involves checking and securing the connections, updating the Xerox scanner software and drivers, verifying the scanner settings, temporarily disabling the security software, and closing conflicting applications.

If you encounter issues with your Xerox scanner software, it can be frustrating and disrupt your workflow. This guide will provide possible solutions to address problems with your Xerox scanner software.

Step 1: Check the Connections

  • Ensure your scanner or multifunction printer is properly connected to your computer or network. Check the USB cable, Ethernet cable, or wireless connection, depending on your setup. If necessary, try using a different cable or connecting to a different port on your computer or router.
  • Ensure the scanner or multifunction printer is turned on and displays no error messages on its control panel.

Step 2: Restart the Devices

  • Power off your scanner or multifunction printer and disconnect it from your computer or network.
  • Restart your computer.
  • Reconnect your scanner or multifunction printer to your computer or network and power it back on.

Step 3: Update the Scanner Software and Drivers

  • Visit the Xerox support website ( and search for your scanner or multifunction printer model.
  • Download your device’s latest Xerox scanner drivers, ensuring they are compatible with your computer’s operating system.
  • Uninstall the existing Xerox scanner drivers from your computer.
  • Install the updated Xerox scanner drivers following the provided installation instructions.

Step 4: Check the Scanner Settings

  • Open the Xerox scan software on your computer.
  • Verify that the correct scanner or multifunction printer is selected as the scanning device.
  • Check the scanning settings, such as resolution, color mode, and file format, to ensure they are appropriate for your scanning needs.

Step 5: Disable Security Software Temporarily

  • Some antivirus or firewall software may interfere with the operation of your Xerox scan software. Temporarily disable these programs to determine if they are causing the issue.
  • If the Xerox scan software works correctly with the security software disabled, consider adding an exception for the scanner software in your antivirus or firewall settings.

Step 6: Check for Conflicting Applications

Other scanning applications or software that uses the scanner may cause conflicts. Close any other applications that may be using the scanner and try using the Xerox scan software again.

Xerox Printer Offline Error:xerox printer troubleshooting

The Xerox printer offline error is a prevalent issue that users might encounter while attempting to print documents. When a Xerox printer goes offline, it loses communication with the computer and can’t print. Several factors can trigger an offline error with a Xerox printer. A common cause is connectivity problems, such as an improper connection between the printer and computer or issues with the network. Another potential reason for a Xerox printer showing offline error is a problem with the driver, which may be outdated or corrupted and need an update or reinstallation. Occasionally, a hardware issue, like a paper jam or a faulty component, can cause the Xerox printer offline error. Although this error can be frustrating, it is generally simple to resolve by checking the connections, updating the driver, or addressing any hardware-related problems causing the issue.

Troubleshooting Steps for Xerox Printer Offline Error:

To resolve the Xerox printer offline error, follow these troubleshooting steps:

  • Verify the connection: Confirm that your Xerox printer is correctly connected to your computer or network. Examine cables, ports, and network settings to ensure proper setup
  • Reboot the printer and computer: Restarting both devices can occasionally fix connectivity issues. Turn off each device, wait for a few moments, and then power them back on
  • Upgrade the printer driver: Keep your printer driver up-to-date by visiting the Xerox website and downloading the latest driver for your specific printer model
  • Clear the print queue: A jammed print job might cause the printer to go offline. Open the print queue, remove any pending jobs, and restart the printer to see if the issue is resolved
  • Inspect the printer status: Look for any error messages or alerts in the printer status. Utilize the printer’s control panel or Xerox CentreWare Internet Services to view the status and troubleshoot problems
  • Reset the printer: If all other methods fail, restore your Xerox printer to its default settings.

Remember that troubleshooting can be a trial-and-error process, so remain patient and persistent while addressing the Xerox printer offline error.

Xerox Support by us:setup xerox printer

This article has shared all the information to setup Xerox printer, Xerox printer drivers download & Xerox printer driver installation process. We have also mentioned some of the common problems and official Xerox support details. In errors, we have included Xerox scanner software not working & Xerox printer offline error. After going through this article, if you can’t resolve any issues. You can contact independent third-party support by dialing the number provided on the screen. The experts present on the call are well-versed with Xerox printer troubleshooting problems.