Brother printers are trustworthy and quality-centric, but occasionally, users may encounter situations where their Brother printer shows offline or Brother Printer says offline. This can be frustrating, especially when printing essential documents or images. If you find yourself asking, “Why is my Brother Printer offline?” there are several possible reasons, such as connectivity issues, outdated printer drivers, or incorrect printer settings. In this article, we will introduce getting your Brother printer back online, addressing the common issues that cause the Brother printer showing offline or the Brother printer says offline status, and guiding you on how to resolve them effectively.

brother printer offlineBrother Printer Connected To WiFi But Offline

If the printer is connected to WiFi but is still Brother Printer showing offline, this could be due to various reasons. Firstly, check your WiFi network settings to ensure that your printer is correctly connected to your network. If the network connection is fine, Brother Printer offline happens due to other factors such as outdated printer firmware, low ink or toner levels, or even a paper jam.

Why Does My Brother Printer Say Offline?

There could be a few reasons why Brother Printer is offline. One common reason is that the printer may not be appropriately connected to your computer or network, resulting in a communication breakdown. Additionally, the printer may be experiencing driver issues, firmware problems, or paper jams. You must identify the root cause to resolve the Brother Printer Offline status.

Printer Driver Issues

If your Brother printer keeps going offline, it could be due to printer driver issues. Printer drivers are responsible for enabling your computer to communicate with the printer. If the printer driver is outdated, corrupt, or not installed correctly, it can cause the” Brother Printer is offline” problem. This can be resolved by updating the printer driver or reinstalling it.

brother printer is offlinePaper Jam

Another common reason for Brother Printer offline error is paper jams. If there is a paper jam in the printer, it will be unable to print and will show as offline. Removing the jammed paper carefully and ensuring no remaining paper shreds or debris in the printer is essential.

Outdated Firmware

If your Brother printer shows offline, it may be outdated firmware. Firmware is the software embedded in the printer’s hardware, which controls its functionality and operations. If the firmware is outdated, it can cause the printer to malfunction, and an issue can arise if the Brother printer is offline. Updating the firmware can resolve this issue.

Low Ink or Toner Levels

If your Brother printer is showing offline, it may be due to low ink or toner levels. If the ink or toner levels are low, the printer may be unable to print, resulting in an offline status. Replacing the ink or toner cartridges is essential to ensure the printer can function correctly.

brother printer says offlinePower issues

Power issues can also cause your “Brother Printer shows offline.” Various reasons, including a faulty power supply, a damaged power cord, or a blown fuse, can cause this. If the printer is not receiving enough power, it may not be able to function properly, resulting in Brother Printer is Offline status.

Network Connectivity Problems

If your Brother printer is connected to a network, network connectivity issues can cause the Brother printer saying offline. It happens for multiple reasons, like unstable WiFi networks, an incorrect IP address, or a firewall blocking the printer. It is important to troubleshoot the network connectivity issues to resolve the Brother Printer Says Offline status.

USB Cable Connectivity Fault

If your Brother printer is connected to your computer via a USB cable, a connectivity fault can cause it “Brother Printer keeps going offline.” Different sources are responsible for the error, such as a faulty USB cable, a damaged USB port, or a loose connection can cause. Ensuring the USB cable is correctly connected to the printer and computer is important.

brother printer shows offlinePrinter Hardware Defect

Your “Brother Printer Showing Offline” may be due to a hardware defect. Various factors, such as a damaged paper feeder, a broken control panel, or a malfunctioning internal component, can cause this. In such cases, it may be necessary to replace the faulty hardware to resolve the “Brother Printer shows offline” status.

Wrong Printer Configuration:

Incorrect printer configuration settings can bring Brother Printer offline problems. These settings can affect how the printer communicates with your computer, and if they are not properly configured, the printer may not be able to print. Ensuring that the printer settings match your printer’s specifications is important.

Firewall or Antivirus Software Blocking The Printer

If “Brother Printer saying offline,” it could be because your firewall or antivirus software is blocking it. This can be caused by the security software incorrectly identifying the printer as a potential threat. To resolve this, you must configure your firewall or antivirus software to allow the printer to communicate with your computer.

Operating System Fault:

An operating system fault can also cause your “Brother Printer offline fault.” Numerous influences, such as outdated operating system drivers, software conflicts, or improper configurations, can cause this. You may need to update your operating system, reinstall the printer driver, or troubleshoot the software conflicts to resolve this.

Multiple Print Jobs in The Queue Causing A Bottleneck:

If there are multiple print jobs in the queue, it can cause a bottleneck and prevent the printer from functioning properly. This can cause the Brother printer is offline fault. You may need to clear the print queue or cancel any unnecessary print jobs to resolve this.

brother printer saying offlineWrong Printer Port Settings

Incorrect printer port settings can also cause your Brother printer to show offline. This can be caused by countless causes, such as incorrect configuration settings, outdated printer drivers, or hardware faults. You may need to reconfigure the printer port settings or update the printer driver to fix the Brother Printer offline error.

IP Address Clashes

If your Brother printer is connected to a network, IP address clashes can cause it to go offline. This can occur when multiple devices on the network have the same IP address, causing a conflict. You will need to reconfigure the IP address settings of the printer to get your Brother Printer Offline To Online.

Print Spooler Service Not Running

If the print spooler service is not running, it can cause the Brother printer saying offline. This service manages the print queue and sends print jobs to the printer. If it is not running, the printer may not be able to receive print jobs, resulting in the Brother Printer saying offline status. You may need to start the print spooler service or troubleshoot any related issues to get your Brother Printer Offline To Online.

brother printer offline to onlineSleep mode

You may be wondering why the Brother printer is offline. Well, it can happen because of the sleep mode of the printer setting. If your Brother printer shows offline, it may be due to sleep mode. Sleep mode is a power-saving feature that allows the printer to conserve energy when it is not in use. If the printer has been inactive for a certain period, it may go into sleep mode, which can cause a “Brother Printer is offline” problem. Press a button on the control panel to wake the printer from sleep mode.

Offline mode

Some Brother printers have an offline mode feature that can be turned on; such settings can create the “Brother Printer Says Offline” fault. This feature allows users to work on their computers without the printer interrupting them with error messages or other notifications. If your Brother printer is offline, you should check the printer settings to see if this feature is turned on. If it is, you must turn it off to get your Brother Printer Offline to Online. You don’t have to worry about why your Brother printer is offline because, in this guide, you will get the potential solution.


In conclusion, there are many reasons why a Brother printer says offline. These can include connection issues, printer driver issues, paper jams, low ink or toner levels, outdated firmware, power issues, network connectivity problems, USB cable connectivity issues, printer hardware problems, firewall or antivirus software blocking the printer, operating system issues, multiple print jobs in the queue causing a bottleneck, incorrect printer port settings, IP address conflicts, and print spooler service not running. To resolve the Brother Printer Keeps Going Offline status, it is essential to troubleshoot the issue and identify the root cause. This may involve checking printer settings, updating drivers and firmware, checking for paper jams and low ink or toner levels, checking connectivity, and ensuring the printer is configured correctly. It will help you get a Brother printer online and use it conveniently. Users must visit the Brother Printer Support article page for detailed information on Brother Printer setup and other printing problems.

Leave a Reply

Your email address will not be published. Required fields are marked *